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Overview
FUJIFILM Medical Systems U.S.A., Inc. (Fujifilm) is a leading provider of medical image and information products and technologies for acquiring, processing, managing and storing diagnostic images and related data. As the inventor of digital x-ray, over thirty years ago with our Computed Radiography (CR) technology, we have built a reputation as an innovator of healthcare systems that produce superior diagnostic information. As the healthcare segment evolves, we will continue to provide the market with innovative solutions that reach well beyond general radiography.
Customer Service Engineer
Job purpose
Under direct supervision, performs installation, maintenance and repairs on Company products at assigned customer sites as directed by the Area Service Manager.
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Overview
FUJIFILM Medical Systems U.S.A., Inc. (Fujifilm) is a leading provider of medical image and information products and technologies for acquiring, processing, managing and storing diagnostic images and related data. As the inventor of digital x-ray, over thirty years ago with our Computed Radiography (CR) technology, we have built a reputation as an innovator of healthcare systems that produce superior diagnostic information. As the healthcare segment evolves, we will continue to provide the market with innovative solutions that reach well beyond general radiography.
Customer Service Engineer
Job purpose
Under direct supervision, performs installation, maintenance and repairs on Company products at assigned customer sites as directed by the Area Service Manager.
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The primary focus of the Medical Informatics License Compliance Analyst, MI LCA is to establish themselves as a Fujifilm Medical Systems USA Inc. (FMSU) resource for the existing Synapse customer base through building strong customer relationships which focus on customer intimacy and a positive customer experience. The MI, LCA is responsible for data research, analysis and distribution, as well as contract review for MI accounts, as they relate to License Compliance. Additionally, all Usage Billing calculations and processing will be performed by the MI LCA.
The MI, LCA is an internal customer support resource that will drive MI License Compliance across all products (PACS, RIS, CV, and VNA) through synchronized activities with the MI sales team and the MI Service Management team, resulting in sales growth related to license usage within the Synapse installed base. The MI, LCA will support and enable the MI Sales team as well as the Zone Service Management team to maintain focus on selling both Synapse products and service and Synapse Service Agreements while delivering an optimal customer experience. The MI LCA may be required to interact with external customers, periodically, to provide guidelines and share License Compliance process, procedures and reporting.
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Under direct supervision, performs installation, maintenance and repairs on Company products at assigned customer sites as directed by the Area Service Manager.
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The Women’s Health Sales Specialist is the regional WH expert for all technical and clinical aspects of WH product/service offerings. He/she is responsible for the communication of all critical technical and clinical knowledge and expertise to the sales team for Women’s Health products and services. This role interacts with sales teams and external customers as part of the sales team for WH products and services.
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FUJIFILM Medical Systems U.S.A., Inc. is a leading provider of diagnostic imaging products and medical informatics solutions to meet the needs of healthcare facilities today and well into the future. From an unrivaled selection of digital x-ray systems, to the Synapse® brand of PACS, 3D, VNA, RIS and CV (cardiovascular products), to advanced women’s health imaging systems, Fujifilm has products that are ideal for any size imaging environment. FUJIFILM Medical Systems U.S.A., Inc. also supplies high quality, technologically advanced endoscopes to the medical market. FUJIFILM Medical Systems U.S.A., Inc. is headquartered in Stamford, Connecticut with offices in New Jersey, North Carolina, Wisconsin and Florida. For more information please visit www.fujifilmusa.com.
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Directs the planning, creation, and production of all company communications activities; both internal and external. Ensures timely implementation of all customer and prospect facing marketing communication strategies to drive sales and exceed/attain the annual budgets as well as internal communication strategies that provide meaningful and relevant information to all employees.
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Under direct supervision, performs installation, maintenance and repairs on Company
products at assigned customer sites as directed by the Area Service Manager
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This position reports to the Service Manager and has overall responsibility for the service support of Modality product in Latin America. Provide technical service training to the Latin American distributors as well as supporting distributor’s field service activity such as installation, maintenance and repairing for modality equipment.
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Plans, organizes, and coordinates all major sales and marketing team events (i.e. One Team Meeting, RSNA, HIMSS, company webcasts) for All Business Units –MI, MS, ES and FNDU. In addition, Specialist will coordinate any and all customer facing events; plan, coordinate, manage, track and follow up on all customer visits to the FMSU Reference Sites across the U.S., and assist in the coordination of visits to the FMSU Showroom in the Lexington Office.
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The Director of Product Management, VNA is responsible for the product strategy and needs for Fujifilm’s vendor neutral archive (VNA) product, called Synapse VNA. He/she will ensure we are effectively enhancing and maintaining the product to achieve increased sales opportunities, high customer satisfaction, and cost-effective implementation and support. This role works closely with customers and other Fujifilm market-based product management, marketing, and sales resources. Additionally, this role works very closely with the Engineering team for Synapse VNA. And, this role is responsible for working with a broad group of other Fujifilm product groups to ensure that the VNA product smoothly integrates with other Fujifilm products. He/she will also provide sales and downstream marketing support by assisting in product demonstrations, participating in tradeshows, providing input and feedback regarding marketing collateral and other material, assisting in RFI/RFP responses, and supporting worldwide distributor inquiries.
At a strategic level, this role will be responsible for ensuring that the long-term product evolution is in line with market expectations and can also deliver transformational value to the market such that revenues are enhanced accordingly. From a tactical perspective, this role will be responsible for making sure that the product roadmap is defined, clearly communicated, and adjusted as necessary. Further, this person will ensure that the market requirements for the product are translated from functional desires into discrete requirements specifications for Engineering staff to understand and from which they may develop the product.
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Job purpose:
This position reports directly to the Regional Director of Sales and is responsible for the generation of sales revenue for the organization through personal interaction with prospective customers within a given territory. This position is expected to promote the use of core products within prospective customer accounts, maintain current customer accounts to ensure a solid reference base and educate the general market on the benefits of the product. This position must establish a solid network of reference with “partner” representatives who supply the same customers with non-competitive products, and maintain a thorough understanding of competitive products and competitive positioning to ensure success and become a true “Endoscopic Consultant” for the customer. Has overall responsibility in achieving a 10% annual increase of market share.
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The Technical Assistance Center Engineer provides highly visible remote technical, applications and system admin support for FMSU customers. Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors which may include customer impact, FMSU business priorities and regulatory requirements. Normally receives little instruction on day-to-day work, general instructions on new assignments. Offers mentorship to new incumbents on technical and product knowledge and department operating procedures. To meet the needs of our customers working outside of normal business hours and holidays is required
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The HR Manager is responsible for providing the best in class support to an assigned business unit(s) with responsibilities covering all HR disciplines. This individual will implement talent management strategies aligned with business unit priorities in support of the strategic objectives of the business and HR department. The HR Manager is expected to partner with management to recommend and drive the appropriate people management solutions which support business objectives and the development of the employee.
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The Account Executive promotes the sale of FMSU Solutions products and services within their assigned geography and account targets in order to maximize sales bookings, revenue and company profitability. He/she should have intimate detail regarding their customers’ business, buying patterns, overall needs and should put a primary focus on managing the core relationships within the account. The AE will be the initial or primary coordinator and driver of bookings within Medical Informatics and Modality Solutions product portfolio.
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The Technical Assistance Center Engineer provides highly visible remote technical, applications and system admin support for FMSU customers. Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors which may include customer impact, FMSU business priorities and regulatory requirements. Normally receives little instruction on day-to-day work, general instructions on new assignments. Offers mentorship to new incumbents on technical and product knowledge and department operating procedures. To meet the needs of our customers working outside of normal business hours and holidays is required.
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Under limited supervision, acts as the Zone point person and technical resource for all Digital Radiographic, X-ray, CR/DR & Laser product related issues and activities.
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This position reports directly to the National Director, Clinical Sales and will act as the liaison between the client and Fujifilm Medical Systems USA. The Clinical Project Manager is responsible for supporting the achievement of sales, both traditional and specialty products (i.e. DBE, EUS) and provides support to the clinical demonstration of the product as well as assists in facilitating closure of the sale. He/she will provide education and training to Company personnel, customers and sales partners. The CPM will engage in continuous communication with the customer and deliver every project on time within budget and scope.
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This position reports directly to the National Director, Clinical Support and is the primary sales support resource for the Company and its sales team. The CSS is responsible for supporting the achievement of sales, both traditional and specialty products (i.e. DBE, EUS). Provides support to the clinical demonstration of the product and assists in facilitating closure of the sale. Provides education and training to Company personnel, customers and sales partners.