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This position is intended to report to the Senior Manager, R&D, and working under their supervision, the R&D Engineer supports New Product Development projects. This role develops R&D plans and budgets, and ensures that approved plans are executed on time, within quality guidelines, and within budget. The R&D Engineer provides input on quality, product and manufacturing strategies and is considered a key contributor on all aspects of product development and manufacturing operations. The R&D Engineer conducts medical device development and manufacturing transfer of projects under their responsibility, in close collaboration with marketing, Quality and Regulatory team...
The primary function of this position is to oversee the receiving of scopes, entering information in computer systems, and operating reprocessing and related cleaning equipment. The secondary duties include sorting and prioritizing scopes for inbound inspection and supporting inbound inspections as needed.
Responsible for all actions related to MI Service Contracts including but not limited to generation, pricing, follow-up, and administration with a focus to provide high quality and efficient support to all MI teams, including but not limited to Sales teams and License Compliance.
This position is intended to test and support the software in order to provide a competitive product to the company. In addition, you will use manual and tool assisted testing of new and existing features in medical device software systems.
The Senior Technical Support Engineer, MI – I (Tier 1) provides highly visible remote technical support across our product lines for HCUS customers. This role focuses on more complex issue and is the second level support across our Synapse products. This engineer is expected be able to resolve most of the cases that are presented to them and responsible for documenting more in-depth evaluations of issues that they are unable to resolve. This engineer must be comfortable with making decisions while working on these more complex issues. This role requires a firm grasp of time management and organizational skills.
The purpose of the Customer Service and Sales Support Representative (CSR) is to help customers place and manage their orders and support the company’s efforts to dispatch orders promptly. The CSR serves as the “face” of Fujifilm Healthcare Americas Corporation/PCI group to our customers and is the primary contact between the customer and internal team members. The CSR is required to problem-solve to reply to customers promptly, offer new solutions to situations, and facilitate internal communication regarding customer orders. Additionally, the CSR is responsible for import/export documentation coordination to support the ongoing Duty Drawbacks program. This is an on-site...
The Associate Clinical Specialist independently provides customer support of Fujifilm’s ES equipment in the Endoscopy department and/or specified departments. This role manages all relevant equipment and uses its own judgement and decision-making skills to provide troubleshooting and training for the proper handling of our equipment. This position provides on-site, hands-on client support for Fujifilm Endoscopy’s entire product catalog for assigned customers. It serves as the primary clinical resource for the Company and its sales team regionally and handles all related inquiries and issues. The ACS partners with and provides training to all members of the customer’s staff,...
The Associate Clinical Specialist independently provides customer support of Fujifilm’s ES equipment in the Endoscopy department and/or specified departments. This role manages all relevant equipment and uses its own judgement and decision-making skills to provide troubleshooting and training for the proper handling of our equipment. This position provides on-site, hands-on client support for Fujifilm Endoscopy’s entire product catalog for assigned customers. It serves as the primary clinical resource for the Company and its sales team regionally and handles all related inquiries and issues. The ACS partners with and provides training to all members of the customer’s staff,...
The Associate Clinical Specialist independently provides customer support of Fujifilm’s ES equipment in the Endoscopy department and/or specified departments. This role manages all relevant equipment and uses its own judgement and decision-making skills to provide troubleshooting and training for the proper handling of our equipment. This position provides on-site, hands-on client support for Fujifilm Endoscopy’s entire product catalog for assigned customers. It serves as the primary clinical resource for the Company and its sales team regionally and handles all related inquiries and issues. The ACS partners with and provides training to all members of the customer’s staff,...
This position is intended to accelerate product delivery and enhance system reliability through automation, infrastructure, and foster collaboration with development teams.
The Senior Upgrade Engineer is responsible for performing upgrades for Fujifilm Healthcare Americas Corporation (HCUS) Medical Informatics (MI) products to all eligible sites. In addition will maintain necessary documents and process information regarding upgrades. Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors, which may include customer impact, HCUS business priorities, and regulatory requirements. Normally receives little instruction on day-to-day work and general instructions on new assignments. Offers mentorship to new incumbents on technical...
The CPQ Product Marketing Manager, Medical Informatics (MI), manages our go-to CPQ market strategy and workflows for the Synapse Enterprise Imaging portfolio of products we sell into the North America and Global markets The CPQ Product Marketing Manager would ensure we are effectively streamlining the quoting process of the portfolio, developing scalable quoting workflows, collaborating with product development, and continually evaluating process improvements. He/she would have end-to-end platform management and continuous improvement of complex quoting systems experience. The role works closely and in tight collaboration with our MI Marketing Operations team, product owners, sales leadership, finance, quality assurance, legal and order...
This position is intended to sell Ultrasound imaging systems, options, and service contracts to prospective and existing customers in their assigned territory.
This position is intended to process all outgoing shipments, incoming purchase orders, incoming returned goods, schedule, and process parts for repair, maintain the order and the neatness of the warehouse, assist in the physical counts of inventory, respond to off-hours emergency parts requests, and perform all other duties as assigned.
This entry-level position is responsible for technical repair and final quality inspection on assigned Endoscopic units. This position is responsible for consistently meeting monthly repair targets while adhering to all safety policies and procedures.
The HL7 Integration Engineer (IE) for Canadian region oversees all technical aspects of Synapse product HL7 integration, from install, configure and validation phases through product go-live, for all Synapse MI products. HL7 IE's must have expert level knowledge in all areas of medical informatics, IT infrastructure design and deployment, medical imaging industry in general and clinical environment workflow. In addition to technical expertise, HCUS relies on HL7 IE to deliver industry leading customer satisfaction, requiring excellent communication and verbal skills within project teams and externally with customers.
As a team member of the software development team, you will be developing product features from internal and external customer requirements and clinical feedback.
Internally known as "Senior Database Administrator."
The Product Support Specialist provides a technical evaluation, investigation, and product support to HCUS customers and internal departments. Exercises judgement in selecting methods, techniques, and evaluation criteria for obtaining results. Internal and external contacts often pertain to company plans and objectives. Normally receives minimal instruction in routine work, general instructions on new products or assignments. Determines methods and procedures on new assignments and may provide guidance to other personnel on day-to-day and routine assignments. Offers mentorship to others on technical and product knowledge and operating procedures. To meet the needs of our customers, work...
This position is intended to sell Ultrasound imaging systems, options, and service contracts to prospective and existing customers in their assigned territory.
The Account Manager – Oil & Gas position will be responsible for identifying and driving new business within the oil & gas market to achieve both sales and profitability budget while increasing Fujifilm’s market share for Non-Destructive Testing (NDT) products and services. These objectives should be attained through diligent individual efforts and working closely with established and potential customers, Fujifilm distributor network and other NDT account managers.