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Job purpose
The Associate Clinical Specialist independently provides customer support of Fujifilm’s ES equipment in the Endoscopy department and/or specified departments. This role manages all relevant equipment and uses its own judgement and decision-making skills to provide troubleshooting and training for the proper handling of our equipment. This position provides on-site, hands-on client support for Fujifilm Endoscopy’s entire product catalog for assigned customers. It serves as the primary clinical resource for the Company and its sales team...
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This position is intended to provide technical documentation and Submissions expertise and support to all FUJIFILM Healthcare Americas Corporation (HCUS) business sites. A Submissions Coordinator plays a crucial role in ensuring that products meet regulatory standards and facilitates the submission process to regulatory agencies such as but not limited to U.S. Food and Drug Administration (U.S. FDA) and European regulatory agencies under the EU Medical Device Regulation (EU MDR) - Regulation (EU) 2017/745.
This position provides technical documentation...
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The Regional Director, Enterprise Client Success (RDECS) role manages our customer’s adoption and success utilizing the Synapse software application portfolio. This role requires an extensive background in enterprise imaging and firsthand clinical and or operational experience working in imaging departments. The RDECS will be responsible for the post implementation optimization strategy for our largest and most strategic enterprise imaging customers within a specific region.
Additionally, this role requires strong executive engagement skills with...
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The Sr. Order Administrator oversees the daily activities from customer purchase order through
order fulfillment. This role is pivotal in ensuring the highest levels of customer satisfaction to our
customers and partners by meeting needs in an efficient and timely manner.
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The Regional Director, Medical Informatics is responsible for prospecting, developing, and closing
Radiology Medical Informatics business through regularly scheduled calls/meetings with all
established and potential customers in his/her designated sales geography.
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This position is intended to act as a key stakeholder in maximizing the efficiency of the Informatics
Sales team. This function is responsible for owning sales (to smaller sized customers and existing
customer base) and sales support including, but not limited to, managing leads, maintaining the
CRM database, contract management by working closely with the Informatics product marketing
teams and sales.
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The Fujifilm Cloud Services Senior Cloud Engineer is responsible for being the technical lead on all projects and support within the Fujifilm Cloud Services environments. This would include leading teams and projects, as well as providing technical guidance to other team members and customers. This role is also responsible for building, maintaining, and supporting the highly- available infrastructure systems in order to deliver Synapse Cloud Services Hosting, Disaster Recovery and Archiving services. The ideal candidate will possess hands-on experience in supporting and managing Windows Server infrastructure within AWS cloud environments, ensuring optimal performance,...
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The Senior Technical Support Engineer, MI – I (Tier 1) provides highly visible remote technical support across our product lines for HCUS customers. This role focuses on more complex issue and is the second level support across our Synapse products. This engineer is expected be able to resolve most of the cases that are presented to them and responsible for documenting more in-depth evaluations of issues that they are unable to resolve. This engineer must be comfortable with making decisions while working on these more complex issues. This role requires a firm grasp of time management and organizational skills.
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The Spec I, Ntl Tech Support - MG position is intended to provide technical assistance, primarily by telephone and on-site visits, to personnel on all HCUS Mammography (MG) and Women’s Health products. This is the first-level national technical support engineer position in the company.
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This position is intended to sell Fujifilm medical imaging devices, options, and service contracts to
prospective and existing customers in their assigned territory.
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The Contracts Manager, MI is responsible for the end-to-end contract lifecycle for vendor and customer agreements within the HCUS MI Business of FUJIFILM. The role will partner with Sales, Product Managers, Operations, Finance and Legal to drive efficient execution, policy compliance, and business outcomes. This role establishes and maintains standardized processes, templates, approval workflows, and performance metrics to accelerate deal velocity while mitigating risk. Candidate will be highly organized, detail-oriented, and excel at cross-functional collaboration to resolve complex issues, implement process improvements, and ensure all agreements align with FUJIFILM’s...
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The Government Contracts Manager is responsible for managing all aspects of our U.S. Government, Department of Defense (DoD), and Veterans Affairs (VA) medical software business from a vendor operations and contracts perspective. This role ensures that the company understands and adheres to all applicable acquisition, contracting, pricing, and implementation requirements, including DINPACS price book management with the Defense Logistics Agency (DLA), Authority to Operate (ATO) processes, and related contract and deployment requirements.
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This position is intended to be a member of the engineering team, developing software for medical information products.
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Job purpose
The Associate Clinical Specialist independently provides customer support of Fujifilm’s ES equipment in the Endoscopy department and/or specified departments. This role manages all relevant equipment and uses its own judgement and decision-making skills to provide troubleshooting and training for the proper handling of our equipment. This position provides on-site, hands-on client support for Fujifilm Endoscopy’s entire product catalog for assigned customers. It serves as the primary clinical resource for the Company and its sales team...
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Job purpose
The purpose of this role is to provide customer support of Fujifilm ES equipment in the Endoscopy department and/or specified departments by managing all relevant equipment, providing basic trouble shooting, and training for proper care and handling of our equipment. This role provides on-site, hands-on client support for Fujifilm Endoscopy’s entire product catalog. This role provides education and training to Company personnel and customers. This position reports directly to the Regional Sales Manager or Zone Sales Director and is the primary...
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This position is intended to oversee all technical aspects of Synapse product implementation, from solution validation phases through product go-live. The Project Engineer (PE) must have well rounded knowledge in all areas of medical informatics - IT infrastructure design and deployment, medical imaging industry expertise, and clinical environment workflow. In addition to technical expertise, PE's are also critical in HCUS's overall goals of delivering industry leading customer satisfaction, requiring excellent communication and verbal skills within project teams and externally with customers.
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This position is intended to oversee all technical aspects of Synapse product implementation, from solution validation phases through product go-live. The Project Engineer (PE) must have well rounded knowledge in all areas of medical informatics - IT infrastructure design and deployment, medical imaging industry expertise, and clinical environment workflow. In addition to technical expertise, PE's are also critical in HCUS's overall goals of delivering industry leading customer satisfaction, requiring excellent communication and verbal skills within project teams and externally with customers.
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The Warehouse Assistant will be responsible for all Warehouse daily activities related to Receiving, Put away, Returns, Picking, Shipping, Housekeeping and all SAP transactions to close and directly reporting to the Warehouse Manager. The Warehouse Assistant will report all issues related to the daily activities to the Warehouse Floor Supervisor.
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This position is responsible for the management of reprocessing and infection control activities associated with the endoscopic product portfolio. The Director of Endoscopy Infection Control is the primary company resource and subject matter expert for the Endoscopy Division as it relates to the cleaning, high-level disinfection and/or sterilization of Fujifilm endoscopy products.
This role works cross-functionally with customers, third-party companies and internal stakeholders including sales/sales management, field personnel, international liaisons, and marketing/R&D groups in Japan to...
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The National Clinical Specialist – Advanced Therapeutics is a national role reporting directly to the Manager, National Clinical Specialist – Advanced Therapeutics within the Sales organization. This position focuses on supporting the Advanced Therapeutics portfolio, with an emphasis on endoscopic retrograde cholangiopancreatography (ERCP), endoscopic ultrasound (EUS), and endobronchial ultrasound (EBUS) technologies.
As a support resource, the National Clinical Specialist collaborates with the sales team to drive the achievement of sales...