The Credit & Collections Specialist is a highly independent role with limited management oversight. The main purpose is to manage all accounts in one’s territory and develop them into high cash-generating zones. This position performs activities related to customer credit, collection, invoicing & dispute resolution.

The Warehouse Assistant will be responsible for all Warehouse daily activities related to Receiving, Put away, Returns, Picking, Shipping, Housekeeping and all SAP transactions to close and directly reporting to the Warehouse Manager. The Warehouse Assistant will report all issues related to the daily activities to the Warehouse Floor Supervisor.  

The Senior Customer Care Loaner Disbursement Specialist is the focal point of accountability for all loaner distribution. This role is pivotal in ensuring the highest levels of customer satisfaction to our customers and partners by meeting loaner needs in an efficient and timely manner.

The Sr. Order Administrator oversees the daily activities from customer purchase order through order fulfillment. This role is pivotal in ensuring the highest levels of customer satisfaction to our customers and partners by meeting needs in an efficient and timely manner.

This person will be a member of the Escalation team, researching complex issues for a leading medical software company. The role investigates issues by analyzing problems and exploring the baseline program to determine the root cause, leading to resolution. It will encompass both the system environment and the software application, in which the person will need to have advanced knowledge of the application and the environment in which it can be deployed to facilitate advanced troubleshooting and solution delivery.

The Senior Clinical Consultant, Cardiology shall be responsible for providing clinical consulting for the project, report configuration, workflow analysis, end-to-end testing, and go-live support to the implementation projects. In addition, provide clinical support for development, sales and company team members with respect to the use of the company’s products and serving as a consultant on behalf of customers and company personnel in compliance with the company’s quality procedures.  

The Data Entry Specialist, MI Business Operations is a member of the FUJIFILM Healthcare Americas Corporation (HCUS) Medical Informatics (MI) team with overall responsibility for entering, validating, and maintaining accurate data related to customer support contracts and associated assets within enterprise systems. This role ensures that agreements, renewals, and asset records are correctly linked and up to date to support billing, reporting, and service delivery. The position requires careful attention to detail, familiarity with contract and asset hierarchies, and coordination across operations, finance, and service teams. This position reports to the Manager, MI Operations.

The Data Entry Specialist, MI Business Operations is a member of the FUJIFILM Healthcare Americas Corporation (HCUS) Medical Informatics (MI) team with overall responsibility for entering, validating, and maintaining accurate data related to customer support contracts and associated assets within enterprise systems. This role ensures that agreements, renewals, and asset records are correctly linked and up to date to support billing, reporting, and service delivery. The position requires careful attention to detail, familiarity with contract and asset hierarchies, and coordination across operations, finance, and service teams. This position reports to the Manager, MI Operations.

This position is intended to report to the Senior Manager, R&D, and working under their supervision, the R&D Engineer supports New Product Development projects. This role develops R&D plans and budgets, and ensures that approved plans are executed on time, within quality guidelines, and within budget. The R&D Engineer provides input on quality, product and manufacturing strategies and is considered a key contributor on all aspects of product development and manufacturing operations. The R&D Engineer conducts medical device development and manufacturing transfer of projects under their responsibility, in close collaboration with marketing, Quality and Regulatory team...

The primary function of this position is to oversee the receiving of scopes, entering information in computer systems, and operating reprocessing and related cleaning equipment. The secondary duties include sorting and prioritizing scopes for inbound inspection and supporting inbound inspections as needed.

Responsible for all actions related to MI Service Contracts including but not limited to generation, pricing, follow-up, and administration with a focus to provide high quality and efficient support to all MI teams, including but not limited to Sales teams and License Compliance.

This position is intended to test and support the software in order to provide a competitive product to the company. In addition, you will use manual and tool assisted testing of new and existing features in medical device software systems.  

The Senior Technical Support Engineer, MI – I (Tier 1) provides highly visible remote technical support across our product lines for HCUS customers. This role focuses on more complex issue and is the second level support across our Synapse products. This engineer is expected be able to resolve most of the cases that are presented to them and responsible for documenting more in-depth evaluations of issues that they are unable to resolve. This engineer must be comfortable with making decisions while working on these more complex issues. This role requires a firm grasp of time management and organizational skills.  

The purpose of the Customer Service and Sales Support Representative (CSR) is to help customers place and manage their orders and support the company’s efforts to dispatch orders promptly. The CSR serves as the “face” of Fujifilm Healthcare Americas Corporation/PCI group to our customers and is the primary contact between the customer and internal team members. The CSR is required to problem-solve to reply to customers promptly, offer new solutions to situations, and facilitate internal communication regarding customer orders. Additionally, the CSR is responsible for import/export documentation coordination to support the ongoing Duty Drawbacks program. This is an on-site...

The Associate Clinical Specialist independently provides customer support of Fujifilm’s ES equipment in the Endoscopy department and/or specified departments. This role manages all relevant equipment and uses its own judgement and decision-making skills to provide troubleshooting and training for the proper handling of our equipment. This position provides on-site, hands-on client support for Fujifilm Endoscopy’s entire product catalog for assigned customers. It serves as the primary clinical resource for the Company and its sales team regionally and handles all related inquiries and issues. The ACS partners with and provides training to all members of the customer’s staff,...

The Associate Clinical Specialist independently provides customer support of Fujifilm’s ES equipment in the Endoscopy department and/or specified departments. This role manages all relevant equipment and uses its own judgement and decision-making skills to provide troubleshooting and training for the proper handling of our equipment. This position provides on-site, hands-on client support for Fujifilm Endoscopy’s entire product catalog for assigned customers. It serves as the primary clinical resource for the Company and its sales team regionally and handles all related inquiries and issues. The ACS partners with and provides training to all members of the customer’s staff,...

The Associate Clinical Specialist independently provides customer support of Fujifilm’s ES equipment in the Endoscopy department and/or specified departments. This role manages all relevant equipment and uses its own judgement and decision-making skills to provide troubleshooting and training for the proper handling of our equipment. This position provides on-site, hands-on client support for Fujifilm Endoscopy’s entire product catalog for assigned customers. It serves as the primary clinical resource for the Company and its sales team regionally and handles all related inquiries and issues. The ACS partners with and provides training to all members of the customer’s staff,...

This position is intended to accelerate product delivery and enhance system reliability through automation, infrastructure, and foster collaboration with development teams.

The Senior Upgrade Engineer is responsible for performing upgrades for Fujifilm Healthcare Americas Corporation (HCUS) Medical Informatics (MI) products to all eligible sites. In addition will maintain necessary documents and process information regarding upgrades. Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors, which may include customer impact, HCUS business priorities, and regulatory requirements. Normally receives little instruction on day-to-day work and general instructions on new assignments. Offers mentorship to new incumbents on technical...

The CPQ Product Marketing Manager, Medical Informatics (MI), manages our go-to CPQ market strategy and workflows for the Synapse Enterprise Imaging portfolio of products we sell into the North America and Global markets  The CPQ Product Marketing Manager would ensure we are effectively streamlining the quoting process of the portfolio, developing scalable quoting workflows, collaborating with product development, and continually evaluating process improvements. He/she would have end-to-end platform management and continuous improvement of complex quoting systems experience. The role works closely and in tight collaboration with our MI Marketing Operations team, product owners, sales leadership, finance, quality assurance, legal and order...