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The Clinical Consultant, MI – I shall be responsible for providing clinical consulting for the project, report configuration (CV), workflow analysis, end-to-end testing, remote or onsite training as well as go-live support to Synapse PACS/MI projects. In addition, provide clinical support for sales and company team members with respect to the use of the company’s products and serve as a consultant on...
The primary function of this position is to oversee the receiving of scopes, entering information in computer systems, and operating reprocessing and related cleaning equipment. The secondary duties include sorting and prioritizing scopes for inbound inspection and supporting inbound inspections as needed.
Responsible for all actions related to MI Service Contracts including but not limited to generation, pricing, follow-up, and administration with a focus to provide high quality and efficient support to all MI teams, including but not limited to Sales teams and License Compliance.
This position is intended to test and support the software in order to provide a competitive product to the company. In addition, you will use manual and tool assisted testing of new and existing features in medical device software systems.
The LEAD PROJECT TEAM SUPPORT ENGINEER-MI provides remote technical, applications and system support for HCUS customers and supported business units. This role primarily interacts with FUJI Technical Assistance Center (TAC), FUJI customers and other FUJI business units with the management, execution, and administration of operational, billable, and more in-depth projects and support. Supports complex issues where analysis of situations or data requires an in-depth evaluation of variable factors which may include customer impact, HCUS business priorities and regulatory requirements. Provides to assistance to all connected teams on technical and product knowledge and department...
The Principal Enterprise Architect is the technical liaison between development and the various Medical Informatics departments. Principal Enterprise Architects must have expert level knowledge in all areas of medical informatics; enterprise IT infrastructure design and deployment, medical imaging industry in general and clinical environment workflow. In addition to technical expertise, HCUS relies on the Principal Enterprise Architect to deliver industry leading customer satisfaction, requiring excellent communication and verbal skills within project teams and externally with customers.
The purpose of the Customer Service and Sales Support Representative (CSR) is to help customers place and manage their orders and support the company’s efforts to dispatch orders promptly. The CSR serves as the “face” of Fujifilm Healthcare Americas Corporation/PCI group to our customers and is the primary contact between the customer and internal team members. The CSR is required to problem-solve to reply to customers promptly, offer new solutions to situations, and facilitate internal communication regarding customer orders. Additionally, the CSR is responsible for import/export documentation coordination to support the ongoing Duty Drawbacks program. This is an on-site...
The Senior Synapse System Administrator I (SSAT) is primarily responsible for education (internal and external) as it relates to Synapse System Administration. This includes the development of professional-grade training material, innovative training strategies and comprehensive training curriculums. In addition, this role is responsible for assisting with developing, and participating in all system administration training offerings, e.g., Q & A sessions, hosted and on-site courses.
Interaction with Sales, Customer Support, Clinical Applications, Field Service, the end-user, and the Synapse...
The Associate Clinical Specialist independently provides customer support of Fujifilm’s ES equipment in the Endoscopy department and/or specified departments. This role manages all relevant equipment and uses its own judgement and decision-making skills to provide troubleshooting and training for the proper handling of our equipment. This position provides on-site, hands-on client support for Fujifilm Endoscopy’s entire product catalog for assigned customers. It serves as the primary clinical resource for the Company and its sales team regionally and handles all related inquiries and issues. The ACS partners with and provides training to all members of the customer’s staff,...
The Associate Clinical Specialist independently provides customer support of Fujifilm’s ES equipment in the Endoscopy department and/or specified departments. This role manages all relevant equipment and uses its own judgement and decision-making skills to provide troubleshooting and training for the proper handling of our equipment. This position provides on-site, hands-on client support for Fujifilm Endoscopy’s entire product catalog for assigned customers. It serves as the primary clinical resource for the Company and its sales team regionally and handles all related inquiries and issues. The ACS partners with and provides training to all members of the customer’s staff,...
The Associate Clinical Specialist independently provides customer support of Fujifilm’s ES equipment in the Endoscopy department and/or specified departments. This role manages all relevant equipment and uses its own judgement and decision-making skills to provide troubleshooting and training for the proper handling of our equipment. This position provides on-site, hands-on client support for Fujifilm Endoscopy’s entire product catalog for assigned customers. It serves as the primary clinical resource for the Company and its sales team regionally and handles all related inquiries and issues. The ACS partners with and provides training to all members of the customer’s staff,...
This position is intended to accelerate product delivery and enhance system reliability through automation, infrastructure, and foster collaboration with development teams.
The Senior Upgrade Engineer is responsible for performing upgrades for Fujifilm Healthcare Americas Corporation (HCUS) Medical Informatics (MI) products to all eligible sites. In addition will maintain necessary documents and process information regarding upgrades. Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors, which may include customer impact, HCUS business priorities, and regulatory requirements. Normally receives little instruction on day-to-day work and general instructions on new assignments. Offers mentorship to new incumbents on technical...
The CPQ Product Marketing Manager, Medical Informatics (MI), manages our go-to CPQ market strategy and workflows for the Synapse Enterprise Imaging portfolio of products we sell into the North America and Global markets The CPQ Product Marketing Manager would ensure we are effectively streamlining the quoting process of the portfolio, developing scalable quoting workflows, collaborating with product development, and continually evaluating process improvements. He/she would have end-to-end platform management and continuous improvement of complex quoting systems experience. The role works closely and in tight collaboration with our MI Marketing Operations team, product owners, sales leadership, finance, quality assurance, legal and order...
This position is intended to sell Ultrasound imaging systems, options, and service contracts to prospective and existing customers in their assigned territory.
This position is intended to process all outgoing shipments, incoming purchase orders, incoming returned goods, schedule, and process parts for repair, maintain the order and the neatness of the warehouse, assist in the physical counts of inventory, respond to off-hours emergency parts requests, and perform all other duties as assigned.
This entry-level position is responsible for technical repair and final quality inspection on assigned Endoscopic units. This position is responsible for consistently meeting monthly repair targets while adhering to all safety policies and procedures.
The HL7 Integration Engineer (IE) for Canadian region oversees all technical aspects of Synapse product HL7 integration, from install, configure and validation phases through product go-live, for all Synapse MI products. HL7 IE's must have expert level knowledge in all areas of medical informatics, IT infrastructure design and deployment, medical imaging industry in general and clinical environment workflow. In addition to technical expertise, HCUS relies on HL7 IE to deliver industry leading customer satisfaction, requiring excellent communication and verbal skills within project teams and externally with customers.
As a team member of the software development team, you will be developing product features from internal and external customer requirements and clinical feedback.
Internally known as "Senior Database Administrator."
The Product Support Specialist provides a technical evaluation, investigation, and product support to HCUS customers and internal departments. Exercises judgement in selecting methods, techniques, and evaluation criteria for obtaining results. Internal and external contacts often pertain to company plans and objectives. Normally receives minimal instruction in routine work, general instructions on new products or assignments. Determines methods and procedures on new assignments and may provide guidance to other personnel on day-to-day and routine assignments. Offers mentorship to others on technical and product knowledge and operating procedures. To meet the needs of our customers, work...