The Security Program Manager (SPM) is responsible for leading and governing customer-facing security programs for externally delivered and managed services, with an initial focus on Managed Services contracts. This role serves as the single accountable owner for customer security relationships, ensuring that contractual, regulatory, and risk management requirements are met through effective coordination of internal teams and third-party service providers.

The SPM balances external customer leadership with internal security coordination, providing oversight of Security Operations services delivered by a Managed Security Service Provider (MSSP) while retaining accountability for security outcomes, risk posture, and customer trust. Over time, this role is expected to expand to manage security programs across all enterprise customer relationships.

This position emphasizes program ownership, governance, communication, and execution, rather than hands-on security operations.

At FUJIFILM Holdings America Corporation, we’re redefining innovation across the industries we touch—from healthcare and photography to semiconductors and data storage. With roots in photosensitive materials and a legacy of groundbreaking technology, we now lead 23 diverse affiliate businesses across the Americas.

We’re looking for mission-driven talents eager to join us to help create, market, and support a vast portfolio of products. At Fujifilm you’ll have the opportunity to explore and grow your skills in new, exciting ways. Whether you’re shaping tomorrow’s tech or redefining today’s processes, we’ll provide a flexible work environment and dynamic culture where innovation thrives.

Our Americas HQ is nestled in Valhalla, New York, a charming town known for its excellent schools, beautiful parks, and easy access to the vibrancy of New York City.

Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of “giving our world more smiles.” Visit: https://www.fujifilm.com/us/en/about/region/careers

Responsibilities include, but are not limited to, the following:

• Serve as the primary security point of contact for external customers, owning the end-to-end customer security relationship.
• Lead customer security programs for managed services, ensuring alignment with contractual obligations, regulatory requirements, and enterprise security standards.
• Translate customer security requirements into actionable security objectives, coordinating delivery across internal Information Security, Engineering, Cloud Platform, and Application Security teams.
• Provide oversight and governance of MSSP-delivered Security Operations, including monitoring, incident detection, response coordination, and SLA adherence.
• Own and coordinate customer-specific governance, risk, and compliance (GRC) activities, including risk assessments, control mapping, and remediation tracking.
• Lead customer security governance forums, periodic security reviews, and executive-level briefings.
• Coordinate customer security questionnaires, audits, certifications, and assurance activities in partnership with internal GRC and compliance teams.
• Ensure timely and effective communication of security posture, risks, incidents, and remediation plans to customers and executive stakeholders.
• Oversee security incident coordination affecting customer environments, ensuring appropriate response, customer communication, and post-incident follow-up.
• Track and manage customer security risks, exceptions, and remediation activities through formal governance processes.
• Support the continuous improvement and scalability of the enterprise customer security program model.
• Perform additional duties as assigned by the Director of Information Security.

Required Skills/Education:

• Strong knowledge of information security governance, risk management, and compliance in customer-facing or regulated environments.
• Broad understanding of enterprise and cloud security domains, including infrastructure security, application security, identity and access management, logging and monitoring, and incident response.
• Experience overseeing or coordinating security services delivered through Managed Security Service Providers or shared service models.
• Demonstrated ability to lead cross-functional initiatives and influence stakeholders without direct authority.
• Excellent written and verbal communication skills, with the ability to convey complex security topics to non-technical and executive audiences.
• Familiarity with common security frameworks and standards (e.g., ISO 27001, SOC 2, NIST).
• Bachelor’s degree in Information Security, Computer Science, Systems Engineering, or a related field required

Desired Skills:

• Experience supporting externally hosted, SaaS, or managed service offerings.
• Direct experience working with external customers on security assurance, audits, and risk management.
• Experience operating in a shared services or enterprise security model supporting multiple business units or customers.
• Relevant certifications such as CISSP, CISM, or equivalent.

Salary and Benefits:

• $110,366.00 to $130,000.00 depending on experience
• Medical, Dental, Vision
• Life Insurance
• 401k
• Paid Time Off

*#LI-REMOTE

Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department (hlushrteam@fujifilm.com).