The Supply Chain Program Lead 2 is a key link between customers and the Supply Chain (SC)organization. This role interfaces with external customers for onboarding and establishing new programs. The SC Program Lead 2 is responsible for all Supply Chain related functions and interacting with customers to support tech transfer needs in multiple areas (e.g., materials, sourcing, logistics, strategic planning, capacity, shipping, and customer service). This role coordinates cross functional teams to build an end-to-end supply chain to serve customer needs, resolves complex issues, and manages aggressive schedules for customer programs. The Supply Chain Program Lead 2 collaborates and builds relationships with internal teams and works closely with the global Supply Chain network. This role communicates at various levels in the organization, oversees initiatives, identifies and mitigates risks/issues.

What you'll do

• Manages SC activities in the customer proposals phase, such as answering questionnaires, assessment of materials and vendor inquiries
• Ensures business processes between customers and SC are in place and/or contributes to establishing them
• Facilitates coordination between various functions and SC as well as raw materials sub-team meetings (both internal and with customers)
• Represents FDB SC in customer meetings, core teams and stage gate meetings for technical transfers, ensuring good cooperation with program management and counterparts from other functions
• Represents SC in core teams for customer programs
• Provides program updates to the SC team and management
• Identifies and communicates potential risks and proposes resolutions with cross-functional teams
• Participates in cross-functional teams to implement changes and/or improve processes related to customer programs
• With support of the senior SC Program Lead, drives initiatives from end-to-end perspective to support customer programs
• Coordinates project deliverables, manages competing priorities, and delivers to an aggressive schedule
• Performs other duties, as needed

Knowledge, Skills

• Project management, process improvement, and organization skills
• Effective verbal and written communication skills
• Works effectively with co-workers, cross functional teams, and external clients
• Builds effective working relationships internally and externally to gain trust
• Ability to think analytically and problem solve
• Adapts to changing customer needs and/or business requirements and adjusting schedules and timelines

Basic Requirments 

• Bachelor’s degree in Supply Chain, Business, or equivalent with 5+ years applicable work experience, or
• Master’s degree with at least 3 years applicable experience

Preferred Requirements

• Work Experience in Supply Chain, Biotechnology, Procurement, Logistics, ERP applications, Reporting or Analytics
• Project Management Experience
• Quality and cGMP experience

WORKING CONDITIONS & PHYSICAL REQUIREMENTS

PHYSICAL DEMANDS
Ability to ascend or descend ladders, scaffolding, ramps, etc. X No Yes
Ability to stand for prolonged periods of time. X No Yes frequency/minutes (If yes, may specify frequency/duration: up to 15, 30, 120, 240 minutes)
Ability to sit for prolonged periods of time. X No Yes frequency/minutes (If yes, may specify frequency/duration: up to 15, 30, 120, 240 minutes)
Ability to conduct activities using repetitive motions that include writs, hands and/or fingers. X No Yes
Ability to operate machinery and/or power tools. X No Yes
Ability to conduct work that includes moving objects up to X pounds. X No Yes If yes, 10 lbs. 33 lbs.
Ability to bend, push or pull, reach to retrieve materials from 18” to 60” in height, and use twisting motions. X No Yes
ENVIRONMENTAL CONDITIONS
Will work in warm/cold environments X No Yes Range (If yes, specify approximate temperature ranges.)
Will work in outdoor elements such as precipitation and wind. X No Yes
Will work in small and/or enclosed spaces. X No Yes
Will work in heights greater than 4 feet. X No Yes