This position is intended to install, maintain, secure, and monitor HCUS’s network and server infrastructure including related software. Responsible for testing and implementation of new technology. Also responsible for developing IT policies and procedures and assisting the help desk with complex calls.

At FUJIFILM Healthcare Americas Corporation, we’re on a mission to innovate for a healthier world, and we need passionate, driven people like you to help us get there. Our cutting-edge healthcare solutions span diagnostic imaging, enterprise imaging, endoscopic and surgical imaging, as well as in-vitro diagnostics.

But we don’t stop at healthcare; our Non-Destructive Testing (NDT) team harnesses advanced radiography solutions to keep transportation infrastructure, aerospace, and oil and gas assets safe and running smoothly.

Ready to innovate, collaborate, and make a difference? Join us and bring your big ideas to life while working in a dynamic, flexible environment that fuels your creativity and drive. 

Our headquarters is in Lexington, Massachusetts, an inspiring healthcare research hub in a historic town. 

Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of “giving our world more smiles.” Visit: https://www.fujifilm.com/us/en/about/region/careers

Duties and responsibilities

• Network and server installation, administration, maintenance, securing and monitoring including all aspects of the network; including but not limited to:
  
  • Microsoft Windows and Linux servers, including physical servers and hypervisor hosts and guests.
  • Storage including SAN and NAS.
  • Routers and switches.
  • Network and Internet security including the firewall, DMZ, intrusion protection, email security, web filtering and the VPN.
  • Uninterruptible power supplies.
  • Cabling.
• Maintain, administer and troubleshoot software installed on servers.
• Maintain and administer backups and replication.
• Maintain test environments.
• Develop and test disaster recovery plans.
• Provide advanced technical support on network connectivity issues and end user applications.
• Implement and maintain AV equipment such as projectors and video conferencing systems.
• Support medical device personnel.
• Evaluate, test, recommend and implement new technologies.
• Project Management.
• Vendor management and coordination.
• Develop and maintain system documentation.
• Assist help desk analysts with complex incidents.
• Serve as an additional help desk resource when call volume exceeds the capacity of the available help desk analysts.
• Comply with all applicable U.S. Food and Drug Administration (U.S. FDA) medical device regulatory requirements, applicable ISO 13485 standard requirements and all other applicable laws, regulations, and standards.

Qualifications

Experience:

• 4 years of applicable experience, with a minimum of 2 years IT help desk experience.
• 2 years installing and maintaining server operating systems.
• Experience with installing and maintaining hypervisor hosts and clients.
• Experience with installing, configuring and maintaining next-gen firewalls, routers and switches.
• Experience managing backups and replication.
• Experience administering a SAN.
• Experience managing complex implementation projects.
• Experience administering Office365 or M365.
• Experience installing, administering, and maintaining servers in Azure or AWS.
• Experience using cloud-based storage in a hybrid environment.
• MCSE: Core Infrastructure.
• Server+, Linux+, or MCSA: Windows Server 2016 or above.

Educational requirements:

• B.S./B.A. degree or technical coursework equivalency.

Certification/Licensure:

• Network+ or network vendor certification.

Special skills or other job requirements:

• Must have strong problem-solving skills.
• Must have the ability to manage and provide support on multiple projects at the same time.
• Must have effective written, oral and telephone communication skills.
• Must have effective interpersonal and team interaction skills.
• Must have knowledge of industry best practices.
• Ability to work independently and as an effective, reliable team member in a fast paced, deadline driven environment and multitask within an environment of rapidly changing priorities.
• Valid driver’s license.

Physical requirements

The position requires the ability to perform the following physical demands and/or have the listed capabilities:

• Usual office working conditions.
• Frequently required to sit; talk; or hear.
• Frequently use fingers to type and do other fine motor tasks.
• Occasionally required to stand; walk, handle, or feel; reach with hands and arms; and stoop; kneel; or crouch.
• Occasionally lift and/or move up to 40 pounds and team lift up to 80 pounds.
• Specific vision abilities required by this job include close vision, distance vision and depth perception.

Travel

• Occasional (up to 10%) travel may be required based on business need.

In the event that COVID-19 vaccine mandates issued by the federal government, or by state or local government become effective and enforceable, the Company will require that the successful candidate hired for positions covered under relevant government vaccine mandate(s) be fully vaccinated against COVID-19, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption.
Applicants to positions where vendor credentialing or other similar requirements exist to enter facilities will be required to comply with the credentialing requirements of the facilities, including complying with vaccine requirements.
For all positions, the Company encourages vaccination against COVID-19 and requires that the successful candidate hired be willing to test for the COVID-19 virus periodically and wear a face covering indoors as required, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption.

Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department (hcushr.department@fujifilm.com or (330) 425-1313).