As the Sales Operations Support Specialist, you will oversee the daily management of sales orders and provide necessary presale support.  Your role includes optimizing processes and managing projects to meet the needs of both internal and external stakeholders, including customers, the sales team and other departments. Success in this position involves streamlining order management processes and workflows to eliminate data and system inefficiencies.  You’ll be responsible for defining functional responsibilities to ensure timely and accurate order fulfillment, while maintaining a high standard of integrity to minimize manual corrections.  Additionally, you will become proficient in the Quoting Tool, testing new releases, and offering support to Sales and Sales Operations teams.

At FUJIFILM Sonosite, we reinvent how healthcare is delivered with point-of-care ultrasound technology. As the leader in bedside ultrasound systems, our innovations save lives—from premature babies in NICUs to trauma patients in emergency rooms.

We’re looking for purpose-driven team members ready to build technology that impacts real-world scenarios, including natural disasters and even war zones. By joining FUJIFILM Sonosite, you’ll be part of a team that thrives on collaboration, out-of-the-box thinking, and a passion for life-saving innovations. Let’s make a difference together.

Our headquarters in Bothell, Washington, blends riverside charm with urban amenities, quality schools, and an ever-evolving downtown—all part of the vibrant Seattle metro area.

Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of “giving our world more smiles.” Visit: https://www.fujifilm.com/us/en/about/region/careers

Essential Job Functions:

• Responsible for order creation, ensuring orders are being entered appropriately and in a timely manner, acting on exceptions as they arise and are escalated.  Also ensure all orders booked are valid and have appropriate documentation
• Work with the team to manage backlog to ensure on time delivery by consistently communicating with the Supply Chain, Manufacturing, Shipping and Sales teams.
• Responsible for testing new releases and products in Quoting Tool, understanding how products are quoted and providing support to the Field Sales Team and Sales Operations Team
• Support and lead continuous improvement opportunities that may exist within our systems and workflows that would increase the efficiency and add value to the order process
• Know what quality data looks like and support processes and improvements that will improve our data
• Understand the importance of customer satisfaction and lead with a passion for satisfying our customers above all else
• Develop strong partnerships with Sales, Finance and other functional organizations
• Educate sales representatives on sales operations processes and best practices
• Ensure compliance with all state and federal legal and regulatory requirements

Knowledge and Experience:

• Bachelor’s degree or equivalent work experience
• 3-5 years experience in one of the following: sales administration, order entry, and/or sales operations with broad background in daily operations (sales order entry, sales returns, scheduling, billing, material transfer requests, inside sales etc.).
• Knowledge of international business logistics as it relates to order management, shipping, and billing is preferred.
• Experience collaborating with cross-departmental teams
• In-depth functional knowledge of Salesforce is preferred

Skills/Abilities:

• Excellent written & verbal communication skills with the ability to interface at all levels within the company.
• Excellent creative thinking, problem-solving, and strategic/tactical planning skills.
• Strong understanding of business and sales processes and internal controls.
• Demonstrated experience using new tools and software systems to improve the effectiveness and efficiency of the Sales organization.
• Ability to lift 25lbs with or without accommodations

Salary and Benefits:

• $22.00/hr - $28.00/hr depending on experience (Compensation will vary based on skills, experience and location; it is not typical to be hired at or above the top of the salary range).  
• Insurance:
  • Medical, Dental & Vision
  • Life & Company paid Disability
• Retirement Plan (401k):
  • 4% automatic Company contribution
  • Fujifilm matches 50 cents for every dollar you contribute, up to 6% of your salary
• Paid Time Off:
  • You can accrue up to three (3) weeks of PTO in your first year of employment
  • PTO increases based on years of service
• Employee Choice Holidays:
  • Four (4) additional paid days off, based on date of hire in the calendar year
• Paid Holidays:
  • Eight (8) paid holidays per year

FUJIFILM Sonosite offers a fantastic compensation package, including benefits, and a 401k program.  Visit us today to learn more about our exciting technologies and how you can make a difference.  To apply and obtain further details regarding key responsibilities and experience requirements, check out our careers page at www.Sonosite.com/about/careers.

To all agencies: Please, no phone calls or emails to any employee of FUJIFILM about this requisition. All resumes submitted by search firms/employment agencies to any employee at FUJIFILM via-email, the internet or in any form and/or method will be deemed the sole property of FUJIFILM, unless such search firms/employment agencies were engaged by FUJIFILM for this requisition and a valid agreement with FUJIFILM is in place. In the event a candidate who was submitted outside of the FUJIFILM agency engagement process is hired, no fee or payment of any kind will be paid.

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Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department (ffss-hr@fujifilm.com or (425) 951-1200).