The Senior Director, Program Management is accountable for the leadership, direction and guidance on all Program Management activity within the FDBU site.  This includes but not limited to the directing of all Program Managers, ensuring all planning and delivery of programs from the point of contract signature (Scope of Work, Letter of Intent, Contract) through program closure have been appropriately executed.  This role ensures that we provide First-in-Class service in alignment with our contracted commitment to clients and our company vision and mission. The Senior Director, Program Management will report to the Head of Site and receive coaching and feedback from the Head of Site as well as the Global Head of Program Management. In addition, the Senior Director, Program Management supports the initial customer interface and the commercial organization, as well as provides their process design and regulatory expertise in the initial phases of program design with customers.  They contribute significantly to the development of best practices to be deployed globally across all FDB sites while building and leading a team of Program Managers for the RTP site. This role also engages with all areas, embracing a holistic approach to customer service and deliverables and ensuring alignment with relevant stakeholders.

We are ‘Advancing tomorrow’s medicines’ and making a real difference to the world in which we live. At FUJIFILM Diosynth Biotechnologies, we partner with our clients to deliver recombinant proteins, viral vaccines and gene therapies to patients. As a Contract Development & Manufacturing Organization (CDMO), our focus is to combine technical leadership in cell culture, microbial fermentation and viral vectors with world class GMP manufacturing facilities to advance tomorrow’s medicines. We seek candidates with proven ability to work independently and collaboratively to achieve optimized strategies, and execution programs with the ultimate goal of delivering products that transform the lives of patients.

Main Responsibilities:

• Leads, directors and manages, the portfolio of programs within the site, specifically, but not limited to: Setting governance; Long term strategy; Customer interactions at the executive level; full accountability for the portfolio and associated department budget.
• Provides oversight, direction and thought leadership on the portfolio of programs to the SLT to ensure alignment, direction and potential issues with customers both current and future.
• Leads, directs and coaches approximately 4 direct reports, with a total team of approximately 7 program managers.
• Leads the planning and execution of programs in alignment with FOB-Program Management business case (vision, mission, SWOT/SIPOC, strategy-goals-objectives) respective of the site.
• Provides overall guidance and direction to Program Management staff on all aspects of program handoffs, onboarding of sales team and contract elements.
• Collaborates with impacted functional areas for inputs to ensure SOW elements are complete and realistic
• Provides overall direction to program managers to ensure that the SOW is organized based on revenue-generating segments of work
• Ensures that financial activities & program milestones are aligned (SOW, PPS, revenue recognition milestones, change orders, invoicing/payment activities) and reports out to SLT
• Develops and maintains Master Project Plan (MPP) including accurate durations & accountabilities for all revenue generating milestones throughout the scope of the program (contract sign, AD, tech transfer, clinical, commercial, QA, QC, release, ship deliverables, transfer in, transfer out) across the portfolio of programs at the site
• Partners with the Sales Team to identify opportunities for additional work within the current contract
• Partners with functional roles who oversee planning and execution to ensure that MPP revenue generating milestones are accurately translated into functional deliverables
• Coaches, guides and ensures direct reports
• Ensure the approach and details of pricing strategy and all work requested beyond the SOW/contract is covered by change orders
• Ensures team has appropriately conducted cross-functional Program Kickoffs (Internal & Client) upon contract signature
• Assembles program core team, educate the impacted organization about the client, the molecule(s), indication, scope of work
• Supports and drives team on tech transfer activities, define risks & mitigation actions (materials, equipment, long lead times, item specs, methods, etc.
• Confirms joint steering committees & project teams for all programs
• Ensures team organizes, leads, and facilitates cross-functional project teams for each program. Provides a standard agenda and meeting summaries (discussion points, decisions, action-risk log)
• Implements a project team meeting cadence which enables appropriate internal discussions and client engagement/communication. Assigns and tracks specific functional accountabilities
• Actively conducts risk management within and across programs. Ensures that MPP milestones are met.
• Escalates unresolved issues, risks, and decisions to functional leaders and/or S&OP meetings (PM meetings) as appropriate to ensure that SLT knows the impact and potential intervention needed for resolution (including EHS-Quality Compliance, Finance, (PD), Mfg, lT/ENG)
• Tracks and reports program performance (financial & delivery metrics and analysis, monthly reports, quarterly and annual leadership reviews, revenue change log, etc.)
• Partners with the Finance Team to ensure accurate & timely completion of financial transactions (revenue adjustments/recognition, change orders, invoicing, pass through); maintain a change log which captures all financial activity per program; track & report program financial performance; identify, escalate & mitigate risks associated with monthly-quarterly-annual financial performance
• Conducts, guides, and actively participate in all Program Management departmental meetings
• Lead and actively participate in program meetings (Program Delivery, Project Teams); Ensure that appropriate escalation occurs for unresolved issues & risks from project team forums
• Drives team adherence to MPP milestones; monitor deliverables & ensure functional accountability; escalate to functional leaders as appropriate; Maintains and posts a tracker of risks and action-who-when for functional deliverables
• Tracks and reports delays Escalate delays /or revenue-QI impact
• Attends and actively participate in S&OP meetings. Provides program updates & maintain alignment with the MPP
• Works with Planning Team to look across programs and resolve conflicts
• Serves as a mentor and oversees development of employees to ensure the team is positioned for growth
• Evaluates the team’s performance, implements measures to improve productivity and engagement, and develops high-potential employees
• Other duties, as assigned

Minimum Education and Background Requirements:

• Bachelor’s or master’s degree in a scientific field
• 15+ years’ experience with project and program management
• Experience in biopharmaceutical manufacturing operations
• Customer relationship management experience

Preferred Experience:

• Experience working at a CDMO

To all agencies: Please, no phone calls or emails to any employee of FUJIFILM about this requisition. All resumes submitted by search firms/employment agencies to any employee at FUJIFILM via-email, the internet or in any form and/or method will be deemed the sole property of FUJIFILM, unless such search firms/employment agencies were engaged by FUJIFILM for this requisition and a valid agreement with FUJIFILM is in place. In the event a candidate who was submitted outside of the FUJIFILM agency engagement process is hired, no fee or payment of any kind will be paid.

Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department (HR_FDBU@fujifilm.com).