The Specialist, Clinical Applications - MR position is responsible for providing customer support with respect to the operation of Fujifilm Magnetic Resonance Imaging Products.

FUJIFILM Healthcare Americas Corporation is a comprehensive healthcare company that has an extensive range of technology and expertise in the detection, diagnosis, and treatment of diseases. Fujifilm’s innovative portfolio includes solutions spanning diagnostic imaging, enterprise imaging, endoscopic imaging, surgical imaging, and in-vitro diagnostics. The company is headquartered in Lexington, Massachusetts. For more information, please visit healthcaresolutions-us.fujifilm.com.

FUJIFILM Holdings Corporation, headquartered in Tokyo, leverages its depth of knowledge and proprietary core technologies to deliver innovative products and services across the globe through the four key business segments of healthcare, electronics, business innovation, and imaging with over 70,000 employees. Guided and united by our Group Purpose of “giving our world more smiles,” we address social challenges and create a positive impact on society through our products, services, and business operations. Under its medium-term management plan, VISION2030, which ends in FY2030, we aspire to continue our evolution into a company that creates value and smiles for various stakeholders as a collection of global leading businesses and achieve a global revenue of 4 trillion yen (29 billion USD at an exchange rate of 140 JPY/USD). For more information, please visit: www.fujifilmholdings.com.

For further details about our commitment to sustainability and Fujifilm’s Sustainable Value Plan 2030, click here.

Duties and responsibilities

• Provide comprehensive and thorough training on Fujifilm MR Products to MR Technologists at new customer sites.
• Coordinate with Radiologists to assure that appropriate protocols are installed, and MR system is operating at performance levels in accordance with published specifications.
• Evaluate new and existing systems to assure that they are performing properly. Support service through performance troubleshooting.
• Provide on-going customer support for HCUS MRI products, including:
  
  • Software updates.
  • System upgrades.
  • Performance troubleshooting follow-up visits.
• Support sales staff as requested to perform sales demonstrations to potential customers, including basic system overview, displaying images, scanning and discussion of system specifications and capabilities.
• Document site progress and evaluation through site reports. Submit complete and accurate site reports indicating requested information regarding site visits, in a timely fashion.
• Support Clinical Science with feedback on product performance and system enhancement suggestions.
• Comply with all applicable U.S. Food and Drug Administration (U.S. FDA) medical device regulatory requirements, applicable ISO 13485 standard requirements and all other applicable laws, regulations, and standards.

Qualifications

• Experience
  • Minimum three (3) years clinical MR experience.
• Educational requirements:
  • Degree from accredited Radiology Technologist Program.
• Certification/Licensure:
  • Certification by the American Registry of Radiologic Technologist (ARRT) in MR.
• Special Skills or Other Job Requirements:

• Reside in reasonable proximity to a major airport for easy access to air-travel.

• Valid driver’s license with a safe driving record.

• Ability to organize work and self as necessary to support travel schedule and customer training activities.

• Excellent communication skills to support the needs associated with training others on the operation of medical imaging equipment and conveying to the Fujifilm organization the status of the application specialist activities.

• Motivation to continually learn and teach others.

• Ability to identify customer concerns and product performance issues with conveying them to the Fujifilm organization as well as provide suggestions and solutions for resolution.

Physical requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

• Usual office and clinical working conditions.
• Frequently required to sit; stand; walk; talk; and hear.
• Frequently use fingers to type and do other fine motor tasks.
• Frequently required to stand; walk, handle, or feel; reach with hands and arms.
• Frequently uses personal, public and air transportation.
• Occasionally lift and/or move up to 20 pounds; stoop; kneel; or crouch.
• Specific vision abilities required by this job include close vision, distance vision and depth perception.
• Ability to use personal, public and air transportation.

Travel

• Frequent (up to 75%) travel may be required based on business need.

In the event that COVID-19  vaccine mandates issued by the federal government, or by state or local government become effective and enforceable, the Company will require that the successful candidate hired for positions covered under relevant government vaccine mandate(s) be fully vaccinated against COVID-19, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption.  

Applicants to positions where vendor credentialing or other similar requirements exist to enter facilities will be required to comply with the credentialing requirements of the facilities, including complying with vaccine requirements. 

For all positions, the Company encourages vaccination against COVID-19 and requires that the successful candidate hired be willing to test for the COVID-19 virus periodically and wear a face covering indoors as required, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption.

Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department (hcushr.department@fujifilm.com or (330) 425-1313).