The primary focus of the Medical Informatics License Compliance Analyst, MI LCA is to establish themselves as a Fujifilm Medical Systems USA Inc. (FMSU) resource for the existing Synapse customer base through building strong customer relationships which focus on customer intimacy and a positive customer experience. The MI, LCA is responsible for data research, analysis and distribution, as well as contract review for MI accounts, as they relate to License Compliance. Additionally, all Usage Billing calculations and processing will be performed by the MI LCA.
The MI, LCA is an internal customer support resource that will drive MI License Compliance across all products (PACS, RIS, CV, and VNA) through synchronized activities with the MI sales team and the MI Service Management team, resulting in sales growth related to license usage within the Synapse installed base. The MI, LCA will support and enable the MI Sales team as well as the Zone Service Management team to maintain focus on selling both Synapse products and service and Synapse Service Agreements while delivering an optimal customer experience. The MI LCA may be required to interact with external customers, periodically, to provide guidelines and share License Compliance process, procedures and reporting.
Duties and responsibilities
Fee Per Study Management:
Key Performance Indicators
The position requires the ability to perform the following physical demands and/or have the listed capabilities.
Occasional (up to 25%) travel may be required based on business need.