The project engineer (PE) oversees all technical aspects of Synapse product implementation, from solution validation phases through product go-live. PE's must have well rounded knowledge in all areas of medical informatics - IT infrastructure design and deployment, medical imaging industry expertise, and clinical environment workflow. In addition to technical expertise, PE's are also critical in FMSU's overall goals of delivering industry leading customer satisfaction, requiring excellent communication and verbal skills within project teams and externally with customers.
Duties and responsibilities
· Work closely with MI Project Management (PM) team to deliver high quality
Synapse product solutions.
· Act as lead technical resource for MI Implementation projects.
· Specify and deploy third party hardware and software infrastructure:
· vSphere products: ESXi, vCOPS, SRM.
· Storage: FC infrastructure, disk array design, setup and deployment, storage
protocols = FC, NFS, CIFS, DAS.
· Disaster Recovery (DR) setup and validation: Backupexec, NAS or Tape media.
· Plan and deploy Synapse MI solutions: Radiology PACS, Cardiology PACS,
Synapse RIS, Synapse 3D, Synapse Mobility, Synapse VNA.
· Complete "existing customer" projects.
· Infrastructure hardware refreshes.
· Date migrations.
· General architecture changes and/or redeployment.
· Integrate Synapse MI products with all third party healthcare IT systems, e.g.
dictation, EMR, Citrix, RIS.
· Adhere to rigorous internal project communication guidelines using tools provided.
· Extensive documentation development.
· Customer specific solution design documentation.
· Best practice documentation.
· Learn new Synapse and third party products as they are released, often with limited
· Participate in Subject Matter Expert (SME) program.
· Adheres to the Company's quality and regulatory compliance requirements, without
exception, and ensures that all job duties inherent in the position description are
performed in accordance with established policies and procedures.
· Comply with all applicable U.S. Food and Drug Administration (U.S. FDA) medical
device regulatory requirements, applicable ISO 13485 standard requirements and all
other applicable laws, regulations and standards.
· Bachelor’s degree in a technical discipline or Associates degree with significant onthe-job
experience in a hospital, Cardiology or Radiology setting in an senior
technical or managerial role.
· 5-10 years’ experience in Healthcare Information Technology.
· Excellent organizational, oral, and written communication skills.
· Thorough knowledge of PACS and Clinical Information Systems for Cardiology,
Radiology, and related services including workflow.
· Working knowledge of business continuity and disaster recovery implementation.
· Advanced systems design, architecture, configuration, administration, and
· 5-10 years full time experience working with Microsoft Windows server and desktop
operating systems (2003/2008/2012/XP/Windows 7) in a technical capacity.
· Expert level knowledge in vSphere products - specifically ESXi and Site Recovery
· Expert level knowledge in storage infrastructure design, deployment and
· Firm knowledge of overall network design and security.
· Familiarity with clinical data transfer protocols and interfaces (DICOM, HL7, XML,
The position requires the ability to perform the following physical demands and/or have
the listed capabilities.
· The ability to sit up 75-100% of applicable work time.
· The ability to use your hands and fingers to feel and manipulate items, including
keyboards, up to 100% of applicable work time.
· The ability to stand, talk, and hear for 75% of applicable work time.
· The ability to lift and carry up to ten pounds up to 20% of applicable work time.
· Close Vision: The ability to see clearly at twenty inches or less.
Occasional (up to 25%) travel may be required based on business need.