Fujifilm North America Corporation is seeking a dynamic and experienced Senior Product Owner, based out of our Rochester, NY location, to lead the development of a cutting-edge, multi-tenant web and mobile platform for photo e-commerce. This role will be a central figure, driving innovation with AI, machine learning, and advanced martech integrations while working with leadership, key stakeholders, and a global team across United States, Europe, Canada and Japan.  You will directly influence the product strategy to enhance customer experience, improve conversion, and drive growth through advanced technologies and data-driven insights.

FUJIFILM North America Corporation, a marketing subsidiary of FUJIFILM Holdings America Corporation, consists of six operating divisions. The Imaging Division provides consumer and commercial photographic products and services, including silver halide consumables; inkjet consumables; digital printing equipment, along with service and support; personalized photo products fulfillment; film; one-time-use cameras; and the popular INSTAX® line of instant cameras, smartphone printers, instant film, and accessories. The Electronic Imaging Division markets its GFX System and X Series lines of mirrorless digital cameras, lenses, and accessories to provide a variety of content creation solutions for both still and moving imagery. The Optical Devices Division provides optical lenses for the broadcast, cinematography, closed circuit television, videography, and industrial markets, and also markets binoculars and other optical imaging solutions. The Graphic Communication Division utilizes its extensive industry knowledge to develop fully supported traditional and digital print solutions for industries including commercial print, wide format, and packaging with its comprehensive line of digital inkjet presses, production toner printers, and software. The Industrial Products Division delivers new products derived from Fujifilm technologies including data storage tape products, including OEM and FUJIFILM Ultrium LTO cartridges, desalination solutions, microfilters and gas separation membranes. The Non-Destructive Testing Division delivers radiography solutions to ensure high accuracy inspection of transportation infrastructure, and assets within aerospace, and oil and gas industries.

Responsibilities

• Define and communicate the product vision and strategy to stakeholders, ensuring alignment with business goals and customer needs.Engage with United States and global customers and stakeholders across four regions to gather detailed requirements and understand their unique needs.
• Write clear and concise user stories, acceptance criteria, and product backlog items (PBIs) that align with the product vision and business goals.
• Collaborate closely with an Agile delivery team, including a business analyst and scrum master, while maintaining responsibility for the creation and quality of written documentation.
• Develop and maintain a product roadmap, outlining key milestones, deliverables, and advanced marketing technology (martech) integrations.
• Conduct user research, interviews, and workshops, leveraging analytics tools and AI-driven insights to continuously innovate the platform.
• Create, prioritize, and maintain the product backlog, ensuring it reflects the product vision, business priorities, and evolving technology trends.
• Collaborate with cross-functional teams across development, design, marketing, and QA to ensure alignment on business objectives and seamless platform development.Integrate and prioritize martech solutions, ensuring the platform effectively attracts, engages, and converts customers through personalized experiences.
• Utilize analytics tools to monitor platform performance, customer engagement, and product KPIs.
• Use metrics to make data-driven decisions and refine the product backlog.
• Work closely with marketing teams, integrating marketing automation and AI-driven personalization to enhance the customer journey.
• Facilitate communication and feedback loops with a global, cross-regional team, ensuring collaboration across the United States, Europe, Canada, and Japan.

Required Skills/Education

• Minimum of 7+ years of experience as a Product Owner or similar role in e-commerce or a related field.
• Proven track record of successfully delivering complex multi/omni-channel web platforms or software products.
• Strong understanding of Agile methodologies and experience with Scrum or Kanban.
• Experience working with cross-regional teams and managing collaboration across different time zones.
• Familiarity with AI, machine learning, or martech integrations to drive product innovation.
• Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
• Analytical thinking and problem-solving skills, with a focus on data-driven decision-making.
• Leadership experience in managing cross-functional teams (development, marketing, and QA).
• Bachelor’s degree in Business, Computer Science, or a related field.

Desired Skills

• Advanced degree or relevant certifications (e.g., Certified Scrum Product Owner, Certified Agile Leadership).
• Expertise in AI, machine learning, or computer vision to enhance the user experience.
• Experience working with global teams, understanding the nuances of cross-cultural collaboration and time zone management.
• Proven ability to lead innovation projects, specifically in AI-driven personalization or martech integrations.
• Strong understanding of analytics tools for monitoring product performance, customer engagement, and generating actionable insights.

Salary and Benefits:

• up to $130,000, depending on experience
• Medical, Dental, Vision
• Life Insurance
• 401k
• Paid Time Off

EEO/AGENCY NOTES

Fujifilm is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation, and any other status protected by federal, state, or local law.

To all agencies: Please, no phone calls or emails to any employee of Fujifilm about this requisition. All resumes submitted by search firms/employment agencies to any employee at Fujifilm via-email, the internet or in any form and/or method will be deemed the sole property of Fujifilm, unless such search firms/employment agencies were engaged by Fujifilm for this requisition and a valid agreement with Fujifilm is in place. In the event a candidate who was submitted outside of the Fujifilm agency engagement process is hired, no fee or payment of any kind will be paid.