FUJIFILM Healthcare Americas Corporation is a leading innovator in diagnostic and enterprise imaging solutions designed to meet the evolving needs of healthcare across prevention, diagnosis, and treatment. Fujifilm’s medical imaging portfolio includes solutions for digital radiography, mammography, computed tomography, magnetic resonance imaging, ultrasound, endoscopy, and endosurgery. The Synapse® Enterprise Imaging portfolio provides healthcare professionals with the imaging and data access needed to deliver a complete patient record. REiLI®, Fujifilm’s artificial intelligence initiative, combines Fujifilm’s rich image -processing heritage with cutting-edge AI innovations to inspire a new tier of clinical confidence. The In-Vitro Diagnostic portfolio provides the golden standard of molecular based immunoassay technology for liver surveillance, cutting edge clinical diagnostic chemicals for leading laboratories across the country and diagnostic chemicals for OEM white labeling products. The company is headquartered in Lexington, Massachusetts. For more information, please visit healthcaresolutions-us.fujifilm.com.
Job Purpose -The Manager, Technical Assistance Center is responsible for ensuring that the Technical Assistance Center (TAC) provides the highest level of support to our customers by building team unity and spirit, reinforcing the importance of schedule, strong work ethics, and customer focus; establishing standard performance metrics, schedules, and milestones; reliably executing on commitments; evaluating team and individual performance. To meet the needs of our customers, working outside normal business hours and holidays is required.
FUJIFILM is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration without regard to race, color, national origin, sex, gender identity, sexual orientation, religion, disability, protected veteran status or any other characteristic protected by applicable federal, state or local law.
Duties and Responsibilities:
Qualifications:
Baseline Qualifications:
Preferred Qualifications:
In addition to the above, all employees are expected to:
Physical Requirements:
The position requires the ability to perform the following physical demands and/or have the listed capabilities.
Travel:
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