Senior Program Manager - Bothell, WA

FUJIFILM Sonosite, Inc. -- If you are looking for work that matters, you’ll find it at FUJIFILM Sonosite.  As the creator of point of care ultrasound, we dedicate every day to the innovation and development of imaging solutions that enable clinicians to provide improved healthcare in leading institutions, underserved populations and communities in crisis around the globe.  At FUJIFILM Sonosite, we are in the relentless pursuit of answers that allow our customers to be confident that they are making the best clinical decisions for any patient, anywhere, anytime.  Members of the FUJIFILM Sonosite team embody our company values: Go boldly, Stay curious, Passion fuels us, Respect each other, Own it and Act with integrity. Headquartered in Bothell, WA USA, FUJIFILM Sonosite is the proud recipient of numerous prestigious design awards and has in excess of 145 patents.  Our point of care ultrasound systems are sold in more than 100 countries.

Summary:

The Senior Program Manager leads the planning, execution, and delivery of multiple concurrent technical projects and higher-order programs of work, within the constraints of the ‘iron triangle’ of budget, features, and schedule. This includes managing the efforts of internal team members, external partners, and contractors/consultants. Projects include a range of technologies implemented via firmware, windows and mobile applications, cloud systems, as well as custom electronics and mechanical engineering. Programs are increasingly operating under an Agile methodology and Program Managers must be able to lead in the adoption of Agile best practices. Focus of this role is the design and delivery of Fujifilm Sonosite’s Point of Care Ultrasound (POCUS) systems and software.

Essential Job Functions:

• Ensure projects stay on schedule and meet deadlines. Manage the schedule critical path and ensure steps are taken to keep projects on track.
• Create software and hardware project budgets and ensure projects adhere to budget.
• Drive consistent requirements, compliance, testing, and troubleshooting of projects in all stages of development.
• Manage project change requests per established processes.
• Estimate the resources and participants needed to achieve project deliverables.
• Manage product release content with key stakeholders and other product managers.
• Define development milestones including entry and exit criteria.
• Manage schedule interdependencies with all project teams.
• Define, manage, and mitigate project risks.
• Present regular project status reports/updates to executive management.
• Track schedules and resources for assigned projects.
• Monitor and enhance software development, troubleshooting, and QA process.
• Liaise between company, customer, and third parties.
• Define the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas.
• Work with functional managers for allocation of staff to your team.
• Determine and assess the need for additional staff/consultants and make the appropriate recruitments.
• Delegate tasks and responsibilities to appropriate personnel.
• Develop and deliver progress reports, proposals, requirements documentation, and presentations.
• Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
• Coach, mentor, motivate, and supervise project team members, and influence them to take positive action and accountability for their assigned work.
• Conduct project postmortems and create recommendations report to identify successful and unsuccessful project elements.
• Develop best practices and tools for project execution and management.
• Keep abreast of technical and product development trends in the evolving medical device space.
• Scrum Facilitation: Lead and facilitate Scrum ceremonies, including Daily Stand-Ups, Sprint Planning, Sprint Review, and Sprint Retrospective. Ensure these meetings are effective, time-boxed, and focused on achieving sprint goals.
• Coaching and Mentoring: Provide guidance, coaching, and mentorship to the Scrum Team members and stakeholders in Agile principles and Scrum practices. Promote a culture of continuous improvement.
• Leadership: Act as a  leader, supporting the Scrum Team by removing impediments and protecting them from external disruptions, allowing them to focus on delivering value.
• Product Backlog Management: Collaborate with the Product Management and development teams to manage the product backlog, ensure it is prioritized, refined, and well-understood by the team. Help the team estimate and plan work effectively.
• Team Empowerment: Empower development team members to make decisions and take ownership of their work. Encourage self-organization and autonomy.
• Continuous Improvement: Promote a culture of continuous improvement within the team. Facilitate sprint retrospectives to identify and address areas for enhancement.
• Conflict Resolution: Mediate and resolve conflicts within the team and with external stakeholders, fostering a collaborative and positive environment.
• Communication: Ensure effective communication within the team and with stakeholders. Keep the team informed about project progress and impediments.
• Metrics and Reporting: Collect and analyze Agile metrics to track team performance, identify bottlenecks, and suggest improvements.
• Scrum Best Practices: Stay up-to-date with the latest Scrum and Agile best practices, and help the team apply them effectively.

Knowledge and Experience:

• University degree in the field of business administration, engineering, information systems, or a combination of equivalent work experience and education.
• 5-10 years of managing projects.
• PMI Certification in PMP or PgMP is desired.
• Certified ScrumMaster (CSM) or similar Agile certification is preferred.
• Proven experience as a Scrum Master in Agile software development projects, 4-6 years of experience in an Agile software project management capacity, including all aspects of process development and execution.
• Significant experience with IEC 62304 for medical device software compliance is highly desired.
• Strong familiarity with Agile project management software tools (e.g. Atlassian tools, Microsoft Project, etc.)
• Demonstrated experience in personnel management.
• Competence with office software applications (e.g. MS Office 365, Google office apps).
• Experience of working both independently and in a team-oriented, collaborative environment is essential.

Skills and Abilities:

• Ability to read communication styles of team members and contractors who come from a broad spectrum of disciplines.
• Persuasive, encouraging, and motivating.
• Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments.
• Strong written and oral communication skills.
• Strong interpersonal skills.
• Must be able to learn, understand, and apply new technologies.
• Customer service skills an asset.
• The ability to effectively prioritize and execute tasks in a high-pressure environment is crucial.
• Additional time outside of normal working hours may be required in meet project deadlines.
• Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities.
• Reacts to project adjustments and alterations promptly and efficiently.
• Flexible during times of change.
• Some travel may be required for the purpose of meeting with clients, stakeholders, or off-site personnel/management.

Salary and Benefits:

• $115,000 - $160,000 depending on experience + variable bonus opportunity
• Insurance:
  • Medical, Dental & Vision
  • Life & Company paid Disability
• Retirement Plan (401k):
  • 4% automatic Company contribution
  • Fujifilm matches 50 cents for every dollar you contribute, up to 6% of your salary
• Paid Time Off:
  • You can accrue up to three (3) weeks of PTO in your first year of employment
  • PTO increases based on years of service
• Employee Choice Holidays:
  • Four (4) additional paid days off, based on date of hire in the calendar year
• Paid Holidays:
  • Eight (8) paid holidays per year

FUJIFILM Sonosite offers a fantastic compensation package, including benefits, and a 401k program.  Visit us today to learn more about our exciting technologies and how you can make a difference.  To apply and obtain further details regarding key responsibilities and experience requirements, check out our careers page at www.Sonosite.com/about/careers.

Equal Employment Opportunity Employer

FUJIFILM Sonosite is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age, protected veteran status, disability status, or any other characteristic protected by law. 

Americans with Disabilities Act

In compliance with the ADA Amendments Act, should you have a disability that requires assistance and / or reasonable accommodation with the job application process, please contact the Human Resources department via phone at 425-951-1200, or via e-mail at ffss-hr@fujifilm.com.  Additionally, the affirmative program/plan is available for review upon formal request by employees and applicants for employment in the Human Resources office during regular office hours.

To all agencies: Please, no phone calls or emails to any employee of FUJIFILM about this requisition. All resumes submitted by search firms/employment agencies to any employee at FUJIFILM via-email, the internet or in any form and/or method will be deemed the sole property of FUJIFILM, unless such search firms/employment agencies were engaged by FUJIFILM for this requisition and a valid agreement with FUJIFILM is in place. In the event a candidate who was submitted outside of the FUJIFILM agency engagement process is hired, no fee or payment of any kind will be paid.

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