FUJIFILM Healthcare Americas Corporation is a leading innovator in diagnostic and enterprise imaging solutions designed to meet the evolving needs of healthcare across prevention, diagnosis, and treatment. Fujifilm’s medical imaging portfolio includes solutions for digital radiography, mammography, computed tomography, magnetic resonance imaging, ultrasound, endoscopy, and endosurgery. The Synapse® Enterprise Imaging portfolio provides healthcare professionals with the imaging and data access needed to deliver a complete patient record. REiLI®, Fujifilm’s artificial intelligence initiative, combines Fujifilm’s rich image -processing heritage with cutting-edge AI innovations to inspire a new tier of clinical confidence. The In-Vitro Diagnostic portfolio provides the golden standard of molecular based immunoassay technology for liver surveillance, cutting edge clinical diagnostic chemicals for leading laboratories across the country and diagnostic chemicals for OEM white labeling products. The company is headquartered in Lexington, Massachusetts. For more information, please visit healthcaresolutions-us.fujifilm.com.

Job Purpose: This position is responsible for providing clinical and technical support to customers, the field sales team, the Service Technical Support Group and to Engineering.

Duties and responsibilities

• Provides clinical and technical support for customers.
  
  • Provides product and clinical training and ongoing support for field sales team, as needed.
  • Assists in the recruitment, training and management of the Clinical Applications Specialists.
• Reporting of technical and clinical issues to management.
• Provides clinical input for development of measurement and analysis software
  
  • Provides new product and product feature suggestions to Ultrasound Clinical Director.
  • Assists in managing clinical evaluations of new products or new technologies.
  • Assist in the creation of product support information and materials.
  • Helps develop and manage key customer accounts.
  • Collects clinical images for promotion purposes and provides general support for various marketing projects.
  • Professionally represent the company and demonstrate the features, benefits and clinical applications of Fujifilm’s products at trade shows.
  • Learn and maintain expert level knowledge of product features, operation and application.
  • Extensive travel is required.
• Any other duties as assigned.
• Comply with all applicable U.S. Food and Drug Administration (U.S. FDA) medical device regulatory requirements, applicable ISO 13485 standard requirements and all other applicable laws, regulations and standards.

Qualifications

• Bachelor's degree, post graduate education a plus.
• 5 years’ experience as a clinical Sonographer.
• 5 years’ experience as a Clinical Application Specialist and/or Clinical Product Manager for a diagnostic ultrasound company.
• Diagnostic ultrasound teaching experience with a demonstrated ability to develop course curriculum a plus.
• RDCS, RVT, ARDMS Certification in Abdomen and OB/GYN required.

Physical requirements

• Usual office and clinical working conditions.
• Frequently required to sit; talk; or hear.
• Frequently use fingers to type and do other fine motor tasks.
• Occasionally required to stand; walk, handle, or feel; reach with hands and arms; and stoop; kneel; or crouch.
• Occasionally lift and/or move up to 20 pounds.
• Specific vision abilities required by this job include close vision, distance vision and depth perception.
• Ability to use personal, public and air transportation.

Additional Needs/Requirements

• Computer literacy required.
• Knowledge of digital image storage technology important.
• Excellent written and verbal communication skills required.
• Ability to travel extensively required.
• Valid driver’s license with a safe driving record.

TRAVEL: up to 100%

FUJIFILM is an equal opportunity and affirmative action employer.  All qualified applicants will receive consideration without regard to race, color, national origin, sex, gender identity, sexual orientation, religion, disability, protected veteran status or any other characteristic protected by applicable federal, state or local law.