Senior Synapse Engineer

Job Locations US-Any City | US-NC | US-TN | US-CO | US-IN
Posted Date 2 weeks ago(1/6/2022 9:56 AM)
Requisition ID
Information Technology
Company (Portal Searching)
FUJIFILM Healthcare America Corporation


FUJIFILM Healthcare Americas Corporation is a leading innovator in diagnostic and enterprise imaging solutions designed to meet the evolving needs of healthcare across prevention, diagnosis, and treatment. Fujifilm’s medical imaging portfolio includes solutions for digital radiography, mammography, computed tomography, magnetic resonance imaging, ultrasound, endoscopy, and endosurgery. The Synapse® Enterprise Imaging portfolio provides healthcare professionals with the imaging and data access needed to deliver a complete patient record. REiLI®, Fujifilm’s artificial intelligence initiative, combines Fujifilm’s rich image -processing heritage with cutting-edge AI innovations to inspire a new tier of clinical confidence. The In-Vitro Diagnostic portfolio provides the golden standard of molecular based immunoassay technology for liver surveillance, cutting edge clinical diagnostic chemicals for leading laboratories across the country and diagnostic chemicals for OEM white labeling products. The company is headquartered in Lexington, Massachusetts. For more information please visit healthcaresolutions-us.fujifilm.com.


FUJIFILM Holdings Corporation, Tokyo, Japan, brings cutting edge solutions to a broad range of global industries by leveraging its depth of knowledge and fundamental technologies developed in its relentless pursuit of innovation. Its proprietary core technologies contribute to the various fields including healthcare, highly functional materials, document solutions and imaging products. These products and services are based on its extensive portfolio of chemical, mechanical, optical, electronic and imaging technologies. For the year ended March 31, 2021, the company had global revenues of $21 billion, at an exchange rate of 106 yen to the dollar. Fujifilm is committed to responsible environmental stewardship and good corporate citizenship. For more information, please visit: www.fujifilmholdings.com.



The Senior Synapse Engineer is responsible for the more complex technical issues presented to the EIS/RIS support team. Typical tasks consist of in-depth troubleshooting at the server, workstation and code level, database configuration and optimization, upgrading customers, writing/updating technical documentation, and server transplants (OS and DB upgrades). Additionally responsible for supporting any EIS/RIS highly complex, technical project needs, such as installing and configuring EIS/RIS OVA's .

External US

Duties and responsibilities                                                                                                         

  • Provide internal and external technical support on all Synapse systems as needed
  • Troubleshoot HL7 interfaces and work in conjunction with the interface engineers to diagnose interface issues
  • Enter support items in the support system, track and follow up items
  • Configure/manipulate CSV files for load into Oracle or SQL database
  • Maintain regular contact with customers/accounts involved with
  • Ensure timeliness and accuracy of reports and other support functions. Maintains communications with HCUS employees through telephone and intranet posting of pertinent
  • Performs special projects, tasks and studies as may be requested by
  • Adheres to the Company’s quality and regulatory compliance requirements, without exception, and ensures that all job duties inherent in the position description are performed in accordance with established policies and procedures




  • BS degree in a technical discipline. AA with significant on the job experience in a technical engineering
  • 5-10 years full time experience working with Windows servers and workstations in a technical
  • Expertise in setup and troubleshooting of various IT related systems (LAN, WAN, SAN, and Servers).
  • Working knowledge of both SQL and Oracle relational databases and ability to run queries, updates, deletions, create/monitor backups
  • Knowledge of HL7 messages and mappings
  • Experience working with private medical information (HIPPA).
  • Experience installing, configuring, and optimizing Oracle and SQL server.
  • Experience working with database setup and structure, Oracle
  • Experience troubleshooting IIS issues
  • Experience researching Windows event viewer errors and tracking down the cause.
  • Ability to properly configure Antivirus software to work in conjunction with medical software.
  • Experience running SQL traces and narrowing down the cause of slow queries.
  • Excellent technical written and verbal communication
  • Experience with Excel, Word, MS Project, and
  • Must be very organized and multi-tasking.
  • Experience in working with, managing, and resolving customer problems and
  • Able to work
  • Available for rotating on call shifts.


  • MCSE is highly
  • VMWare certification
  • Experience with server
  • Knowledge of Radiology Knowledge of Radiology and Hospital player, roles and responsibilities.
  • Experience with Faxing solutions 


 Physical requirements                                                                                           


The position requires the ability to perform the following physical demands and/or have the listed capabilities.


  • The ability to sit up 75-100% of applicable work
  • The ability to use your hands and fingers to feel and manipulate items, including keyboards, up to 100% of applicable work time.
  • The ability to stand, talk, and hear for 75% of applicable work time.
  • The ability to lift and carry up to ten pounds up to 20% of applicable work


TRAVEL: Occasional (up to 25%) travel may be required based on business need.


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