Technical Sales Specialist - Single Use Technology (SUT)

Job Locations US-MA-Boston | US-NY-New York City | US-PA-Philadelphia | US-CA-San Francisco | US-CA-San Diego | US-DC-Washington | US-NC-Research Triangle Park
Posted Date 2 months ago(7/21/2021 12:35 PM)
Requisition ID
Company (Portal Searching)
FUJIFILM Irvine Scientific


FUJIFILM Irvine Scientific, Inc., is a worldwide leader in the innovation and manufacture of cell culture media, reagents, and medical devices for researchers and clinicians. The company provides unrivaled service and quality to scientists working in biopharmaceuticals, cell therapy, and regenerative medicine, assisted reproductive technology and cytogenetics, and industrial cell culture for the large-scale production of biotherapeutics and vaccines. FUJIFILM Irvine Scientific adheres to both ISO and FDA regulations and operates dual cGMP manufacturing facilities in California, USA, and Tokyo, Japan. The company’s consultative philosophy combined with expertise in cell culture and compliance provides customers with unique capabilities and support. For over 50 years, FUJIFILM Irvine Scientific has remained uniquely flexible and focused on media while becoming a strategic global leader in media products and services.  FUJIFILM Irvine Scientific, Inc. is a subsidiary of FUJIFILM Holdings America Corporation reporting to FUJIFILM Holdings Corporation.


We are hiring a Technical Sales Specialist (TSS) – Single Use Technology (SUT). The TSS-SUT will work with customers and sales teams to position Fujifilm’s SUT capabilities within the Biopharma/Biotech sector, maximizing the sales of single use hardware, automation, and consumables for the Fujifilm business within United States. The person in this role will be responsible for supporting new sales at targeted accounts, as well as expansion and maintenance of existing customers in order to achieve departmental and Corporate Plan. This is a field sales position which will cover North America, and the ideal candidate will be based near one of the major Biotech hubs (Boston, NY/NJ, Philadelphia, Washington, RTP, San Francisco Bay Area, San Diego)



External US


  • Execute sales strategy for Single Use Technologies product line
  • Develop business plans/rolling forecast for assigned product line and territory
  • Achieve revenue sales target within the assigned region
  • Prospect and generate leads, prioritizing customers according to market accessibility
  • Serve as primary contact for customers on Single Use Technology solutions
  • Provide strategic support regarding SUT: competitive intelligence; win/loss analysis; strategic analysis; sales technique coaching; drive new product introduction or other important messaging activities, generally in close collaboration with Tech Support/MSAT, Product Management, Field Applications and other TSS colleagues
  • Drive mindshare into the market for our single-use brand and value proposition
  • Coordinate SUT approach between global sites of key accounts, generally in close collaboration with Global Strategic Account Management and Area Sales Management
  • Own the area’s SUT financial objectives
  • Deliver high caliber commercial and technical presentations to customers
  • Facilitate internal resources allocation to satisfy customer needs: Coordinate Commercial Sales activities with FAS to plan and implement product demonstration demonstrations, SAT and Installation Qualification activities
  • Provide necessary data and feedback to Sales, Product Management, Quality Assurance, Engineering, and R&D as appropriate
  • Provide responsive telephone and on-site support and work to ensure that the customer is successful in the use of their instrumentation
  • Provide necessary voice of customer (VOC) to market and product management of our products and services
  • Produce accurate work reports, identifying achievements, challenges and troubleshooting ideas and solutions
  • Other duties may be assigned as needed

Experience/ Education:

  • BA/BS degree in a life science field; Graduate degree preferred
  • 5+ years minimum experience in a customer-facing, technical sales role managing single use equipment in bioprocessing
  • Working knowledge of process development technologies in upstream and downstream
  • Working knowledge of the entire SUT product portfolio, including hardware & automation and flexible single use bioprocess containers
  • Knowledge of cell culture media development in biopharma, cell & gene therapy and vaccine manufacturing
  • Knowledge of cGMP & regulatory standards for biopharma manufacturing
  • Experience of FAT and SAT processes, Installation Qualification and post-sales customer support on equipment URS
  • Knowledge of bench-top scale, pilot scale and large-scale cell culture production processes
  • Knowledge of Bioprocess Liquid management processes
  • Excellent knowledge of complex and lengthy sales cycle and management of highly-technical opportunities
  • Highly developed negotiation skills and value selling techniques
  • Outstanding customer service mentality
  • Exceptional oral and written communication skills
  • Demonstrated knowledge of upstream and downstream processes and equipment in the Bioproduction workflow
  • Knowledge of GAMP/GMP within a Biopharma setting
  • Strong track record of selling high-value production systems within the Life Science industry
  • Basic knowledge of mechanical engineering and software and hardware troubleshooting
  • Works in a structured, results-oriented manner, willing to contribute with ideas and a hands-on approach
  • Works well independently and within an interdepartmental team
  • Willing to travel extensively to customer sites

FUJIFILM Irvine Scientific is an equal opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran status, or any other characteristic protected by applicable federal, state, or local law.


To all agencies: Please, no phone calls or emails to any employee of FUJIFILM about this requisition. All resumes submitted by search firms/employment agencies to any employee at FUJIFILM via-email, the internet or in any form and/or method will be deemed the sole property of FUJIFILM, unless such search firms/employment agencies were engaged by FUJIFILM for this requisition and a valid agreement with FUJIFILM is in place. In the event a candidate who was submitted outside of the FUJIFILM agency engagement process is hired, no fee or payment of any kind will be paid.


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