FUJIFILM

Clinical Applications Specialist, Medical IT

Job Locations US-FL-Miami
Posted Date 1 month ago(4/6/2021 6:43 PM)
Requisition ID
2021-14563
Category
Clinical
Company (Portal Searching)
FUJIFILM Medical Systems

Overview

FUJIFILM Medical Systems U.S.A., Inc.  is a leading provider of unrivaled diagnostic imaging products and medical informatics solutions that meet the evolving needs of healthcare facilities today and into the future. Medical imaging solutions span digital radiography (DR), detectors, portables and suites, mammography systems with digital breast tomosynthesis, computed tomography solutions for oncology and radiology applications, as well as technologically advanced flexible and surgical endoscopy solutions. Fujifilm enables interoperability through its Systems Integration offering as well as its comprehensive, AI-supported Synapse® Enterprise Imaging portfolio, which includes the TeraMedica Division of Fujifilm. FUJIFILM Medical Systems U.S.A., Inc. is headquartered in Lexington, Massachusetts. For more information please visit www.fujifilmhealthcare.com

 

The Clinical Applications Specialist will work collaboratively with customers (distributor partners) in the Latin American market, contributing to the successful regional business by developing and executing clinical applications strategies to the Company’s Medical Informatics portfolio, including but not limited to presales consultation, product education training, demonstrations and, applications support.

 

Candidates who require sponsorship may be considered.

External US

Responsibilities:

  • Serve as software application expert and primary regional contact to customers and, being a clinical liaison to internal team members with the goal of strengthening end-user relationships and satisfaction.
  • Work closely with appropriate FUJIFILM internal resources and customers to provide for continuous improvement of procedures and increased customer satisfaction.
  • Participate in new solution introductions, collaborating with all of FUJIFILM internal resources and working effectively in a cross-functional team environment in order to ensure the success of the product.
  • Develop and deploy clinical application best practices strategies, including training, presentations, videos and other materials as required, to educate and teach customers and end-users about the company’s medical informatics portfolio.
  • Support the existing key opinion leaders (KOLs) network and, develop meaningful relationships across the region.
  • Monitor, resolve and escalate, if applicable, the clinical application inquiries regarding issues and configuration; troubleshooting when needed. Assess problems remotely and/or in the field and report to appropriate members with proposed solution(s).
  • Provide dedicated clinical support (design and implementation) for Enterprise projects, workshops, trade shows and more within the region.
  • Assist the customer’s sales teams with product configuration and, clinical application consulting services.
  • Work with customers to develop and deliver customized clinical application demonstration and training to end-users.
  • Adhere to the FUJIFILM's quality and regulatory compliance requirements, without exception, and ensure that all job duties are performed in accordance with established policies and procedures.
  • Ability to convey advanced clinical materials to a Spanish speaking customer base.
  • Stay abreast of the latest product, industry, clinical/technology advances through continuous education.
  • Perform other duties or tasks as assigned by management.

 

Qualifications:

  • Minimum 5 years-medical informatics experience – radiology technologist or similar clinical role, clinical or product specialist - mandatory.
  • At least 3 years - experience working directly with customers and end-users – mandatory
  • Fluent Spanish language (native or similar level). More than intermediate level fluency in written and verbal English.
  • Bachelor’s Degree required. Master’s degree preferred in either - Biomedical Engineering or Radiology.
  • Strong communication, relationship management and customer orientation skills.
  • Ability to anticipate the need for proactive communication and planning at all levels.
  • Ability to manage multiple projects at the same time.
  • Ability to work under pressure and meet short deadlines

 

Travel:

  • Ability to travel 60% of the time within Latin America region, US and some other international travel.

 

FUJIFILM is an equal opportunity and affirmative action employer.  All qualified applicants will receive consideration without regard to race, color, national origin, sex, gender identity, sexual orientation, religion, disability, protected veteran status or any other characteristic protected by applicable federal, state or local law

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